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Technology · San Diego, CA · Since 2026

Rancho Bernardo Tech Helper

Patient, in-home and remote tech help in Rancho Bernardo. Visitors start a request in one tap, attach photos, and every request reaches John's inbox and admin.

rbtechhelp.com

About Rancho Bernardo Tech Helper

John Giannusa, a CompTIA A+ certified technician with 5+ years of IT support for universities, mortgage and lending, and biotech companies, helps older adults and busy households in Rancho Bernardo and nearby San Diego neighborhoods with computers, Wi-Fi, printers, phones, TVs, email and smart home setup.

About the website

We rebuilt the site on our platform with a one-tap "What's giving you trouble?" picker that opens the request form already filled in. Requests, with photos or screenshots, are emailed to John and saved in his admin, customers get an automatic reply, and John edits his twelve services himself. Large type and strong contrast throughout, and every old address still works.

More technology work

  • counterphone.com
    • Software Project
    • Website Project
    • Case study

    Technology · San Diego, CA

    Counterphone

    Our own software product: an AI receptionist that answers every call, plus SMS marketing for restaurants, salons, shops and service businesses. Live at counterphone.com.

    • Custom web app
    • Integrations
    • Custom website
    counterphone.com (opens the live site)

Ready for liftoff?

Tell us what you're building. We'll reply within one business day with next steps, and we're happy to talk it through on the phone.