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Case study · Custom software for The Northwind GroupThe Northwind Group

Every home, every selection, one place.

The Northwind Group's after-sales team ran a new community out of spreadsheets and inboxes. We built them their own app: buyers, selections, allowances, invoices, construction, vendors and reminders for every home, plus a private view where each buyer follows their own.

  • 24

    homes in the first community

  • 23

    trades in the options catalog

  • 148

    options and allowance items loaded

  • 1

    place instead of a dozen spreadsheets

Selections

From request to installed, nothing slips.

Every selection moves through the same steps, with a date, an owner and a paper trail at each one. The dashboard flags anything overdue before a buyer has to ask.

Kitchen backsplash · Lot 7

Now: Requested

  1. Requested
  2. Quoted
  3. Approved
  4. Ordered
  5. Delivered
  6. Installed

Sample selection. Each step records a date, who did it and any quote, order or invoice attached.

Allowances

The math, done for them.

Allowances come from each plan, so credits, overages and extras add up on their own, and every invoice shows what is paid and what is still due.

Flooring

$10,400 of $12,000

$1,600 credit remaining

Kitchen cabinets

$19,650 of $18,000

$1,650 over, added to the buyer's extras invoice

Lighting

$3,150 of $4,500

$1,350 credit remaining

Sample figures.

Buyer view

Each buyer sees their home.

Buyers sign in to a clean, phone-first view of their own home: where each selection stands, what is waiting on them, their allowances and the documents Northwind chose to share. Approvals and questions land in the team's app with a full paper trail.

Built by Launch Site

Everything the team runs on.

  • Reminders that run themselves

    Dated and repeating reminders plus automatic rules (what triggers it, how many days, what time, who hears about it), emailed on schedule.

  • Roles for the whole team

    Admins, team members and view-only access, with sign-in through Google or Northwind's own Microsoft accounts.

  • A history for every home

    Every change is logged and tagged to the home it touched, so anyone can see who did what and when.

  • Their catalog, their rules

    Trades, allowances and the options menu per community, with photos, managed by the team without a developer.

  • Documents in the right place

    Contracts, quotes and invoices stored on each home, private by default, shared with the buyer only when chosen.

  • Moved in from spreadsheets

    Homes imported straight from their existing spreadsheets, so the team started on day one with everything already there.

Running your business on spreadsheets?

We build the app your team actually needs, around how you already work, and keep improving it with you.